Refund policy

🔄 Returns & Exchanges:

Due to the nature of our products, we do not accept returns or exchanges. Please reach out within 7 days of delivery if there is an issue with your order.

Cancellations:

We’re happy to accept cancellations within 24 hours of your purchase. After that time, all sales are final, and by placing your order, you agree to allow time for processing. No refunds will be issued after the 24-hour window.

Order Issues:

Please inspect your order upon delivery and contact us within 7 days if anything is missing or defective. We’re here to make it right! Email us at CutiesAroma@gmail.com and include a photo of the affected item so we can evaluate the issue.