Shipping policy

📦 Processing & Shipping Times:

Each order is made just for you! 💕 Please allow 1–7 business days for us to process your goodies before shipping. You’ll get a tracking email as soon as your package is on its way!

🌎 International Shipping

We’re currently only shipping within the U.S. 💌 We hope to offer international shipping in the future — stay tuned!

Returned Packages – Insufficient Address or Unclaimed:

Packages returned due to an incomplete or incorrect address, or those unclaimed at customs or delivery, will be refunded minus the original shipping cost.

Please Note: Once your package has been handed over to the shipping carrier (USPS or another provider), they are responsible for its delivery. We are not liable for mis-delivery errors or incorrect shipping information provided at checkout. Shipping is a separate service you purchase through the carrier when placing your order with us. If any issues arise during transit or delivery, please reach out directly to the carrier for assistance.

For any questions or concerns, feel free to contact us at CutiesAroma@gmail.com — we’re happy to help!